This policy applies to all users interacting with the easeenvoy online store, including placing orders, subscribing to newsletters, or using any online services offered on the website. It covers all personal data collected through these interactions.
We may collect the following types of information when you interact with our online store:
Order Information: name, shipping address, billing address, contact number, email, payment details.
Account Information: login credentials, order history, and preferences if you create an account.
Usage Data: website navigation patterns, browsing behavior, and interactions with online content.
Communication Records: messages sent to customer support or feedback provided.
All information collected is used solely for fulfilling orders, providing customer service, and improving our website and services.
Information collected may be used for:
Processing orders and delivering products;
Responding to customer inquiries and providing support;
Communicating important updates, including service notices;
Preventing fraud and ensuring security;
Improving website performance and user experience.
Personal information is not sold or shared with unrelated third parties. Information may only be shared with:
Payment processors and banks for transaction completion;
Logistics providers for order delivery;
Legal or regulatory authorities as required by law.
Personal information and cookie data are stored securely for the duration necessary to fulfill the purposes outlined in this policy.
Users are informed about cookie use and may choose to grant or withdraw consent at any time;
Non-essential cookies are only activated once user consent is provided;
Data retention is consistent with legal requirements and operational needs.
Reasonable administrative, technical, and physical measures are implemented to protect personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect data, no online system can guarantee absolute security.
Under GDPR and applicable Australian privacy laws, users have the right to:
Access personal data held by easeenvoy;
Correct or update inaccurate or incomplete data;
Delete personal data where applicable;
Restrict processing or object to certain uses;
Withdraw previously granted consent at any time.
Requests can be submitted via the contact information provided below.
The website may use cookies or similar technologies to enhance user experience, analyze traffic, and personalize content.
You can choose to disable cookies in your browser settings, though some website features may be affected.
This Privacy Policy may be updated periodically to reflect legal, operational, or technological changes.
The most recent version will be posted on the website.
If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact:
Contact Address: 2202 CHATEAU ROYALE CT,MORGANTOWN,WV,26505,US
Customer Service Phone: +1(351)210-5139
Customer Service Email: inquiryhelp@easeenvoy.com
Online Hours: Monday to Friday, 9:00–12:30 and 14:00–18:00 (Australian Time)
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